Privacy policy

Last updated: March 18, 2026

Acocavore respects your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, why we collect it, how we use it, and your choices.

Information we collect

  • Information you give us: name, email, billing/shipping address, phone number, and payment details when you place an order or contact customer service.

  • Automatically collected data: order history, device and browser information, IP address, and analytics/cookie data when you visit our site.

  • Third-party data: information we receive from service providers (payment processors, shipping carriers, marketing platforms) that help fulfill your order or improve our services.

How we use your information

  • To process and fulfill orders, send order updates, and handle returns or exchanges.

  • To communicate with you about your account, purchases, promotions, or support requests.

  • To detect and prevent fraud, and to meet legal and accounting obligations.

  • To analyze site usage and improve our products, services, and shopping experience.

Cookies & tracking
We use cookies, web beacons, and similar technologies to remember preferences, enable shopping cart functionality, and measure how you interact with our site. You can manage or disable cookies through your browser settings, although some features may not work if cookies are disabled.

Third-party services
We share information with trusted third parties only as needed to provide services (for example, payment processors, shipping carriers, analytics providers, and marketing platforms). These providers are contractually required to protect your data and may process it outside your country.

Payments
We do not store your full payment card details on our servers. Payment processing is handled by secure third-party payment processors who are PCI-compliant.

Data retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize the data.

Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, and to object to certain processing (including marketing). To exercise these rights or to opt out of marketing communications, contact us at info@acocavore.com.

Children
Our site is intended for users 13+ (or older where required by law). We do not knowingly collect personal information from children under the applicable age. If you believe we have collected such information, contact us and we will promptly delete it.

Security
We use administrative, technical, and physical measures designed to protect your information. While we strive to keep your data secure, no method of transmission or storage is 100% secure.

Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy here with a new “Last updated” date.